Privacy Policy

1. Introduction

Murfreesboro Washer and Dryer Rental (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications, including SMS messaging.

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2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Service address

• Payment information (processed securely via third-party providers such as Stripe)

Usage Information

• Website activity (pages visited, time on site)

• Device and browser information

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3. How We Use Your Information

We use your information to:

• Provide washer and dryer rental services

• Schedule deliveries, installations, and maintenance

• Process payments and manage subscriptions

• Send service-related communications

• Improve our website and customer experience

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4. SMS Communications

If you provide your phone number and explicitly consent, you may receive SMS messages related to your rental, including:

• Upcoming payment reminders

• Failed or declined payment alerts

• Account or service updates

Consent:
By opting in, you agree to receive SMS messages from Murfreesboro Washer and Dryer Rental.

Opt-Out:
You can opt out at any time by replying STOP to any message.

Help:
Reply HELP for assistance or contact us directly.

Message Frequency:
Message frequency varies based on your account activity.

Message & Data Rates:
Standard message and data rates may apply.

We do not send marketing or promotional SMS messages without separate consent.

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5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe)

• Scheduling and communication platforms (e.g., Calendly, SMS providers)

These providers are required to protect your information.

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6. Data Security

We take reasonable measures to protect your personal information. Payment data is securely processed by third-party providers and is not stored directly on our servers.

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7. Your Rights

You have the right to:

• Request access to your personal data

• Request corrections to your data

• Request deletion of your data (where applicable)

• Opt out of communications at any time

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8. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can adjust your browser settings to disable cookies if preferred.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: info@borowasheranddryer.com
Phone: 629-238-3457

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11. Compliance Statement

Murfreesboro Washer and Dryer Rental complies with applicable privacy laws and SMS communication regulations, including the Telephone Consumer Protection Act (TCPA). SMS communications are only sent to users who have provided explicit consent.